Rent collection, AI maintenance triage, and 24/7 AI tenant comms — in one mobile-friendly app, $45 per property per month (AUD). Built by Australian landlords, for Australian landlords.
HoldKey isn't a hardware lock brand — see what HoldKey means.
Start Free — First Property On UsTrack every rent cycle per property, flag arrears the day after a missed payment, and send 3/7/14-day overdue reminders automatically. A live rent roll across all properties — paid, due, overdue — with full payment history per tenant.
Tenants submit from their portal with photos. HoldKey's AI triages the request (urgent / routine / cosmetic), matches it to your preferred tradies or the HoldKey contractor directory, and routes the job back to you for approval in seconds.
Inbound tenant messages are answered by AI around the clock. Routine questions (lease, repair status, rent receipts) get a sub-5-minute reply. Genuine emergencies are escalated to you with a phone notification — no matter the hour.
Beyond tenant comms: HoldKey's AI property manager handles bond lodgement tracking, tenant application screening, and autonomous routine decisions under your spending thresholds — so the most time-consuming landlord work runs itself. See the full rental property management platform for the complete picture.
HoldKey works as a mobile-responsive web app — open holdkey.polsia.app on any phone or tablet and it installs to your home screen like a native app. There's no App Store or Google Play download, no version updates to manage, and every feature works on iPhone, Android, and desktop from one codebase. You always log in to the latest version the moment you open it.
HoldKey tracks every rent cycle per property based on the schedule you set. The day after a missed payment, the tenant's account flips to arrears and an automated reminder goes out. At 3, 7, and 14 days overdue, escalation reminders fire — you see the live state of every property's rent roll from your landlord app dashboard, with full payment history, receipt PDFs, and per-tenant notes in one tap.
Tenants submit a request from the tenant portal with photos, a description, and permission-to-enter times. HoldKey's AI triages the request — urgent (burst pipe, no hot water in winter, gas smell), routine, or cosmetic — then matches it to your preferred tradies or the HoldKey contractor directory. You get a single-tap approval screen; jobs under your spending limit dispatch automatically, jobs above escalate with full context.
Yes. AI tenant comms answers incoming messages around the clock — leases, repair status, rent receipts, "can you call me back" — in under five minutes, in plain Australian landlord English. If the AI detects an emergency (gas leak, electrical hazard, no hot water in winter, a lockout), it stops drafting a reply and escalates to you with a phone notification. You decide how urgent "urgent" is, with adjustable thresholds per property.
Only the ones you authorise. You set per-property spending limits (e.g. "autonomous repairs under $200"), choose which categories run without your approval (routine cosmetic fixes, standard tenant replies) and which always escalate (anything above your limit, anything tenant-facing that needs your voice). You can change the thresholds any time, and HoldKey logs every autonomous decision so you can review and override.
First property free for 2 months. No credit card required. $45/month per property after — billed in AUD, cancel anytime.
Start Free — First Property On Us